Your Satisfaction is Our Priority!
We are committed to delivering high-quality services that meet our clients’ expectations. However, if for any reason you are not satisfied with the service provided, you may request a refund under the following conditions:
1. Eligible Cases for Refund
- Dissatisfaction with the service provided: If the delivered service does not meet the agreed-upon standards.
- Cancellation before the start of work: You are entitled to a full refund if we have not yet started working on your project.
- Unjustified delays: If we significantly delay the project without providing an acceptable reason.
2. General Conditions
Refund requests must be submitted within 7 business days from the date of project delivery.
3. Refund Process
- Submit your request via email or the contact form on our website.
- We will review your request and respond within 3 business days.
- If the refund is approved, the amount will be processed and transferred within 7 business days.
4. Exceptions
- Projects that have been fully delivered and approved by the client are not eligible for a refund.
- If the client requests to halt the project after it has started, a deduction will be made for the portion of work already completed.
5. Contact Us If you have any questions about our Refund Policy, feel free to reach out:
Email: support@coachlevelup.com
WhatsApp: +20 101 135 0844
